Last updated: 5 September 2026
Your Handyman respects your privacy. This policy explains the types of personal information we may collect through this website and when providing our services, and how that information may be used.
1. Information We Collect
When you contact us or request a quote, we may collect information you provide such as your name, phone number, email address, suburb, property or customer type, details of the work requested, and other information you choose to provide. If you later provide photographs or documents relating to a job, those may also contain personal information.
2. How We Use Your Information
We use the information you provide to respond to enquiries, prepare quotations, communicate about requested or approved work, schedule and provide services, maintain business records, and manage accounts and payments.
3. Website Enquiries
Information submitted through the website enquiry form is sent to Your Handyman so we can respond to your request. Please only provide information that is reasonably necessary for us to understand and respond to your enquiry.
4. Disclosure of Information
We do not sell your personal information. Information may be disclosed where reasonably necessary to provide or administer services, to professional advisers or service providers who assist the business, or where disclosure is required or authorised by law.
5. Storage and Security
Reasonable steps are taken to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. No method of electronic transmission or storage is completely secure.
6. Website and Technical Information
Like many websites, our hosting or website services may record technical information such as IP address, browser type, device information and pages requested for security, diagnostics and website operation. If analytics or other tracking technologies are added to the website, this policy should be updated to describe them.
7. Access and Correction
You may contact Your Handyman if you wish to request access to personal information we hold about you or ask for information to be corrected. We may need to verify your identity before responding to a request.
8. Retention
Personal information may be retained for as long as reasonably required for the purpose for which it was collected, for business and record-keeping purposes, or as required by applicable law.
9. Contact
For privacy questions or requests, contact Your Handyman at enquiry@yourhandyman.com.au.
10. Changes to This Policy
This Privacy Policy may be updated from time to time to reflect changes to our website, services or legal obligations. The current version will be published on this page with its latest update date.